About RockCloud: security is the bedrock of the cloud
RockCloud is headquartered in Singapore and combines in-house engineering, years of network security experience and the backing of a cyber security fund. Those resources let us deliver top-tier products and a genuine cloud service.
We grow alongside our customers, building further products and services around their specific requirements. That work earned us the number one spot for cloud services in Asia Pacific in 2022.
Rising demand for security in recent years has sharpened our focus on security engineering. We have invested heavily in our in-house security team to put RockShield and forward-looking protection into production.
Global network
Daily traffic
Of traffic is video
Founded
Our engineering teams
The CDN engineering team is made up of experienced systems administrators and developers who work side by side. Our job is to hold uptime and stability at an exceptional level while continuously improving the service. We own the edge servers, DNS servers, storage and the sub-services around them.
RockCloud runs on heavily modified open-source software. Our monitoring stack and latency-based routing keep the whole thing running smoothly. We enjoy exploring new technology and shipping prototypes quickly, but a stable release only reaches customers once it has been optimised and proven rock solid.
Video engineering is a core part of CDN development. It is no exaggeration to say that video optimisation shows up across the entire CDN infrastructure.
It starts with the live and VOD processing stack, through which we offer a range of video origin services including encoding, transcoding, live-to-VOD and much more.
Multi-layer caching and its fine tuning secure the best possible HIT ratio and let us store content as physically close to the end user as we can. Last comes the edge configuration, where hundreds of adjustments serve a single goal: smooth video delivery.
We are the team behind the RockCloud API our customers build against, and behind the control panel that sits on top of it. We make a point of monitoring and identifying potential issues before they ever reach production.
We keep a careful balance between the newest and the most stable technology. Code quality is our first priority.
My team is responsible for RockCloud network security. From access edge and physical fibre through to DDoS protection, all of it is on us. Our network is fully redundant and built on Arista hardware.
One priority drives every decision we make while scaling and maintaining the network: uncompromising quality, without exception. We treat this work as a way of life rather than a day job.
The data centre operations team manages RockCloud servers in facilities worldwide. It is mostly about hardware logistics, new server installations, cabling, SSD swaps and other hardware changes. We handle both carefully planned upgrades and situations that need an immediate answer.
Whether we work through remote hands or travel to a site in person, any data centre job has to be both fast and precise.
The client solutions team combines sales with technical solution design. We are here for customers across their entire experience with RockCloud. Our main responsibility is working with current and prospective customers to make sure the service delivers value on both a technical and a business level.
Shaping pricing and solution proposals at RockCloud, in close cooperation with customers and with our engineering teams, gives us solid technical depth alongside a feel for how the market moves. We find that refreshing, challenging and genuinely enjoyable.
We are here to give customers real help and real peace of mind. From explaining a RockCloud feature to debugging or configuring a system, every member of the support team knows the service and our internal processes well enough to resolve technical issues of any kind.
Support works closely with every technical and business department at RockCloud so that our information stays current and we can react in real time.
Going to the edge and beyond to guarantee the best performance and highly reliable delivery.
We make sure our service creates value for each customer on both a technical and a business level.
Every customer reaches a skilled engineer directly, someone who can provide the support they need straight away.
We hire people from leading technology companies and universities who are genuinely passionate about the work, not just doing a day job.
Our core values have been part of RockCloud’s DNA from day one. As the company took shape we only ever hired people who genuinely share those values and act on them by instinct.
More than 9 years on, with over a hundred colleagues on the team, we are glad to say those values still hold — and they are still real.
Open source and our technology stack
The RockCloud platform is built on mature open-source software. We run these projects in production every day and contribute code and experience back to the communities behind them.
Want to know more about the team and technology behind RockCloud?